Effective Date: 1 Apr 2026

Chronically Heard is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. Website Interaction

This website is a static information resource.

  • No Collection: This site does not use cookies, tracking pixels, or contact forms. We do not collect any personal or health information through your visit to this website.
  • Anonymity: You may browse this website anonymously without providing any personal details.

2. Personal Information via Email or Phone

If you choose to contact us via the email address or phone number provided on this site:

  • Purpose: We will only use your contact details to respond to your specific inquiry or to schedule an appointment.
  • Storage: Any information shared via email is stored securely and is not shared with third parties unless required by law or for professional clinical software (e.g., encrypted practice management systems).
  • Sensitive Info: Please be aware that standard email is not 100% secure. We recommend keeping clinical details to a minimum until we speak via a secure channel.

3. Clinical Privacy

If you become a client, your personal and health information will be managed under a separate, formal Informed Consent & Privacy Policy provided during your first session. This ensures your records are handled according to Australian health privacy laws.

4. Third-Party Links

This site may contain links to external professional directories. We are not responsible for the privacy practices of those external sites.

5. Contact & Complaints

If you have any questions about your privacy, please contact:

Email: chronically.heard26@gmail.com

Phone: 0415 936 588

If a privacy concern is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.